Last updated: June 2026
1. Our commitment
Abbots Legal Pty Ltd (ABN 127 456 789) ("Abbots Legal", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information we collect
We may collect personal information including your name, contact details (email, phone, postal address), information about the legal matter you contact us about, and any other information you choose to provide. When you use our website we may also collect technical data such as IP address, browser type and pages visited.
3. How we collect information
We collect personal information directly from you - for example, when you complete our enquiry form, email us, call us, or engage us to provide legal services. Occasionally we may collect personal information from third parties, such as referrers, public registers, or other parties involved in your matter.
4. How we use your information
We use personal information to provide legal services, respond to enquiries, communicate with you about your matter, meet our legal and regulatory obligations, manage our business, and (where you have opted in) send you updates and legal commentary.
5. Disclosure
We do not sell personal information. We may disclose personal information to third parties where necessary to provide our services or as required by law - for example, to barristers, experts, courts and tribunals, regulators, IT service providers, and other parties to your matter. Where we engage third party service providers, we take reasonable steps to ensure they handle your information consistently with this Policy.
6. Storage and security
We store personal information in secure electronic and physical systems and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification or disclosure. We retain personal information for as long as required to provide our services and to meet our legal, regulatory and professional record-keeping obligations.
7. Cookies and analytics
Our website uses cookies and similar technologies to remember your preferences and to understand how visitors use the site. You can disable cookies in your browser settings; some features may not function correctly if you do.
8. Google Analytics
We use Google Analytics 4, a web analytics service provided by Google LLC, to help us understand how visitors find and use our site. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, the time and date of your visit, how long you spend on each page, the referring website, your approximate location (derived from your IP address), and basic device and browser information (such as device type, operating system, browser, and screen size). We do not use Google Analytics to collect your name, email address, or other directly identifying information. This information is processed by Google on our behalf and may be transferred to and stored on servers operated by Google. We use it only in aggregate to improve our website and the experience we offer visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, by blocking or clearing cookies in your browser settings, or by using your browser's "Do Not Track" or private browsing features. For more information about how Google handles data, see Google's Privacy Policy.
9. Accessing and correcting your information
You may request access to the personal information we hold about you, or request that we correct it if it is inaccurate, out of date, incomplete or misleading. To make a request, contact us using the details below. We will respond within a reasonable period.
10. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us first using the details below so we can investigate and respond. If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to this Policy
We may update this Policy from time to time by posting an updated version on our website. The current version will always be available here.
12. Contact us
For privacy enquiries, contact us at info@abbotslegal.com.au, (03) 9427 7641, or Level 1, 225 Bridge Road, Richmond VIC 3121.
Liability limited by a scheme approved under Professional Standards Legislation.